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IT Helpdesk, Telecoms and Cloud Solutions for Business

We have been delivering a first-class customer service to businesses since 2012 and are proud to have been included in the Top 100 Go-To Businesses Awards!

Heard about the big 2027 PSTN Switch Off?

In 2027 BT will be turning off all analogue phone lines. Find out more about what this could mean to your business

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Remote IT Support

If we require you to make a remote connection onto your machine please click on the “Remote Support” button & follow the instructions,

Remote Support

Call Us Today For A Free Quotation on 0117 235 9600

With more than 100 years of combined experience in providing successful IT and Telecoms services, you can trust our advice to be impartial, knowledgeable and reliable. We are an independent company that is not bound to any specific company, product or service so we can always put your business’s best interests first.

What makes us different? We work with our customers to understand their business and the challenges they are facing and suggest ways that we can use technology to grow and expand their business and remove some of the technical hurdles that might be stopping them from reaching their business goals. Don’t just take our word for it – look at some of our customer testimonials to see how we have helped our clients.

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Are you ready for the Big Switch Off

The UK is phasing out analogue telephone lines and replacing them with digital ones by January 2027. This deadline may seem along way off but many lines still need to be switched. Your business may be affected by this change. Learn more about it here…

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Why Choose Us!​

Upfront Pricing

We offer upfront and honest pricing. We don’t guarantee to the be the cheapest just the best

Anytime Service

Speak to a human 24 hours a day,
365 days a year

Qualified Experts

Over 100 years combined experience delivering IT and Telecommunication projects

See What Our Clients Have To Say…

“Outstanding. All repairs were timely with no undue delays. The customer service was courteous and professional. They understand the issues faced by users when IT is failing and they provide the best support possible. I have no hesitation in recommending them to others”
Adele JenkinsCompany Name
Mike and the team are absolutely amazing, nothing is too much trouble. They resolve issues and complete tasks in an efficient and timely manner. Whilst expanding rapidly they have managed to keep a very personable approach with a friendly, knowledgeable team who are always on hand to advise with any tech related queries
Kerry LewisCompany Name
Tech-West is the perfect merger of high professionalism and “local” feel in that they are friendly and go above and beyond to support and solve the issues I had in a rapid timeframe. I cannot recommend them enough and while I don’t hope for future issues in my IT, I know I have a trusted point of contact to help me through them if they arise. That gives me a high level of reassurance for my business
Stewart ThomasCompany Name
Tech-West provide a first class IT support service. They have a team of helpful and friendly staff for whom nothing is too much trouble. We have received a first class service from them for several years and particularly during our recent office move and these challenging times. Well done Tech-West and thank you.
Sharon WarringtonCompany Name
We have needed to update various elements of our day to day function but have always been put off due to worry of downtime, loss of connectivity, missed emails and website functionality. They have provided us with excellent solutions, competitively priced. Always prompt, polite and most importantly knowledgeable. If only we’d known Tech-West could make it such a painless process! Thank you. We are very happy to highly recommend Tech-Wales
Gareth BakerCompany Name
Tech-West is the perfect merger of high professionalism and “local” feel in that they are friendly and go above and beyond to support and solve the issues I had in a rapid timeframe. I cannot recommend them enough and while I don’t hope for future issues in my IT, I know I have a trusted point of contact to help me through them if they arise. That gives me a high level of reassurance for my business.
Stuart ThomasCompany Name
We’ve used the team at Tech-West for a multitude of IT issues, that were just beyond the knowledge of the office. Always happy to help and with things from the phone system to fixing non-responsive computers; from setting up new computers to tackling bespoke programs and server issues – their range of knowledge is amazing. Always up for learning and solving new problems, I would recommend Tech-West to everyone!
Claire Ellis-GossCompany Name
Most small companies in business will need some support at some stage with their IT unless they have an in-house IT expert. Needless to say, we required some help recently after a hard disc catastrophe and we looked for a local company to help us get things back on track. Tech-West have been brilliant, not only in their knowledge of my requirements but also in their explanation of what they were doing and why.
Martyn DaviesCompany Name
I work for a manufacturing company and wanted to change our system from physical paper folders to online only. Tech Wales responded with an depth written proposal and costs.We were incredibly impressed with how well the program / app was tailored to our requirements and also how quick the development had taken, considering the complexities and vast amount of data involved.
Company Name
We are really impressed how well Tech Wales understood our complicated requirements and how competently and quick they were able to develop the systems for use.
Jason PocockCompany Name